Legal
Terms & Conditions
Last updated: 2026
1. The service
getownerinfo connects owners with buyers and tenants. Owners list assets under a commission model (Model A) or a paid-listing model (Model B). Buyers pay a non-refundable token fee to unlock owner contact details and exact location.
2. Token fees
Token fees are non-refundable and grant access to contact information for a single listing. Sharing unlocked information externally is prohibited and logged.
3. Owner obligations (Model A)
After an off-platform deal completes, owners must report the outcome and final amount. Commission is calculated automatically. Under-reporting, late reporting, or false not-concluded claims may result in penalties.
4. Penalties
Confirmed abuse may incur a penalty of 50% of the expected fee/commission plus a fixed amount, and severe cases may lead to suspension. Outstanding balances block new exclusive listings.
5. Prohibited conduct
Bypassing token fees, sharing contact details before unlocking, posting duplicate or fraudulent listings, or misusing staff override rights is prohibited.
6. Payments & VAT
Listing fees and commissions are inclusive of 18% VAT. Payments are processed via supported providers such as mobile money, card, or bank transfer.